angkanet Casino & Sportsbook Data Care
This page describes what we collect when you use angkanet and how we keep that data protected. We collect personal information to verify your identity (KYC), process deposits and withdrawals, detect fraud, and provide customer support. We do not sell your data to third parties, and we encrypt all transmissions between your mobile device or browser and our servers.
Our angkanet data policy is built around minimization—we collect only what is necessary to provide our service safely and comply with anti-money-laundering regulations. Your account information (email, name, national ID, proof of address, payment details) is stored on secure servers and is accessible only to authorized angkanet staff for legitimate business purposes. We retain your data for as long as your account is active, and we delete it within a specified period after account closure.
This privacy policy covers data collection on our mobile app (Android), iOS browser, and desktop website. Read on to understand your rights, how to request data access or deletion, and how we handle cookies and third-party processors.
What we collect on angkanet
We collect several categories of data when you use angkanet. Identity data: We collect your full legal name, date of birth, national ID number, and residential address during account registration and KYC verification. Contact data: Your email address and phone number are collected for account management and support communication. Payment data: When you deposit or request a withdrawal, we collect the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the transaction amount, and confirmation details. Gaming data: We record your betting history, game play history, and account balance to settle bets and prevent fraud.
We also collect technical data: Your IP address, device type (Android, iOS, desktop), app version, browser type, and timestamps of your logins and activity. This helps us detect unauthorized access and optimize our platform performance. We may also collect location data inferred from your IP address to verify you are in a jurisdiction where our service is available.
How we use your data on angkanet
Our primary use of your data is to provide the angkanet service: we verify your identity via KYC to prevent fraud and money laundering, process your deposits and withdrawals, settle your bets according to game rules and official match results, and respond to your support requests. We also use your data to maintain account security—we monitor for suspicious login patterns, unauthorized access attempts, and account takeover risks.
We use your gaming history to detect collusion, match-fixing activity, and other rule violations. We analyze aggregate (anonymized) gameplay data to improve game design, identify technical bugs, and optimize the platform's performance. We do not use your personal data for marketing or profiling without your explicit consent. If we send you promotional emails or push notifications on angkanet, you may opt out at any time in your account settings.
Third-party processors and data sharing
We work with trusted third-party processors to deliver our angkanet service. Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, and our banking partners (local payment, online payment, e-wallet, mobile banking) process your deposits and withdrawals. We share only the minimum data needed (account email, transaction amount, payment method) with these providers. Identity verification: We use third-party KYC verification services to validate your national ID and proof of address. These services access only the documents you upload and your biographical data; they do not access your gaming history or betting data.
We may also share your data with law enforcement or regulatory authorities if required by law or if we suspect illegal activity. We do not sell your personal data to advertisers, data brokers, or any commercial entity unrelated to angkanet's operations. Our payment partners and identity verification providers are contractually obligated to keep your data confidential and use it only for the purposes we specify.
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1
You register on angkanetRegistration
We collect your email, name, and create an account. Your password is hashed and never stored in plain text.
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2
You complete KYC verificationIdentity check
You upload your national ID and proof of address. We verify these with third-party KYC providers. Your documents are encrypted.
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3
You make deposits and place betsActivity
We record your transactions, gameplay, and betting history. This data is used to settle bets and detect fraud.
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4
You close your account or request deletionRetention
We retain your data for compliance purposes, then delete it according to our retention schedule.
Data retention and deletion on angkanet
We retain your personal data as long as your account is active on angkanet. If you close your account, we retain your core identity and transaction data (name, ID number, payment history, betting history) for a period of time to comply with anti-money-laundering and financial regulations—typically two years after account closure. After this period, we securely delete or anonymize your personal data. We may retain aggregate, anonymized data (statistics about game popularity, geographic play trends, etc.) indefinitely, as this cannot identify you individually.
You have the right to request early deletion of your data from angkanet. Contact our support team with a data deletion request. We will remove your personal data from live systems within a reasonable timeframe, but we may retain records necessary for legal compliance, fraud investigation, or dispute resolution. If a dispute or complaint is outstanding on your account, we will retain your data until the matter is resolved.
Your data access rights on angkanet
You may request a copy of all personal data we hold about you on angkanet. Contact support with a subject line "Data Access Request" and we will provide your information in a portable format within a reasonable timeframe.
Cookies and similar technologies on angkanet
Our angkanet website and mobile app use cookies and similar technologies to remember your login session, store your account preferences, and track your behavior to improve our platform. Necessary cookies: We use these to maintain your session, verify your identity, and prevent fraud. Analytics cookies: We use these to understand which games are popular, where you access angkanet from (desktop vs mobile), and how long you spend on each section. This helps us optimize the platform.
We do not use cookies to track you across third-party websites—our analytics are limited to the angkanet platform. If you disable cookies in your browser or mobile settings, you may not be able to log in to your account on angkanet. On mobile, our app uses similar persistent identifiers to store your session token and preferences locally on your device.
Security and data encryption on angkanet
We encrypt all data transmission between your mobile device or browser and our angkanet servers using HTTPS/TLS encryption. Your password is encrypted with a one-way hash algorithm and is never stored in plain text. Your identity documents (national ID, proof of address) are uploaded over encrypted channels and stored on secure servers with restricted access. Payment data is passed to our payment processors over encrypted connections and is not retained on our servers.
We store your data in secure data centres with role-based access controls—only authorized staff (compliance, support, finance) can access your account information, and only for legitimate business purposes. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. However, no security system is completely impenetrable, and we cannot guarantee absolute protection against all attacks or data breaches. If a security incident affects your account on angkanet, we will notify you and our regulators as required by law.
International data transfer
Our angkanet servers may be located outside your jurisdiction. When you use our platform from Jakarta, Surabaya, Bandung, Medan, or elsewhere, your data may be transferred to and stored in different countries. By using angkanet, you consent to this international transfer. We ensure that all data transfers comply with applicable privacy laws and that your data is protected to the same standard regardless of where it is stored.
Contact us about your data on angkanet
If you have questions about your data on angkanet, how we collect it, or how we use it, contact our support team via live chat, email, or in-app help. We also respond to formal data subject requests (access, deletion, correction) according to applicable privacy law. If you believe we have mishandled your data or violated your privacy rights, you may lodge a complaint with your local data protection authority.